Shipping Policy

Free Shipping on ALL Orders

How long does delivery take?

Most items are usually shipped within 3-5 working days. (Note: The delivery time of pre-sale products is subject to the arrival time.)

Where does Tecweld ship to?

United States.
(Note: Shipping restrictions may apply to certain products due to factors such as local/state laws, hazmat materials, large or oddly shaped items, or specific address types that some carriers cannot deliver to.)

How will my delivery be shipped?

Amazon functions as our logistics partner to ship out Tecweld products. They will choose the carrier that they think works best for our customers.

Shipping

At Tecweld, it’s our mission to provide quality welding equipment at genuinely affordable prices to welders everywhere. To do this, we work with manufacturers across the world and use a global distribution network to get you the goods for less. 

Your equipment may be coming from the US, or Hong Kong, depending on the equipment purchased. Your specific delivery date will depend on the dispatch country and delivery address.

Can I change the delivery address of my package after it has been shipped out?

Unfortunately, we cannot change the shipment once the product is en route,but you can cancel an order within 60 minutes and reorder with accurate details.
Notes:
  • If the order is canceled by the customer more than 1 hour after placing an order, the customer must bear any return shipping fees that may apply.
  • If the wrong address is provided by the customer, and this leads to the package being lost or otherwise becoming unrecoverable, the customer shall bear the loss. Tecweld will not replace the order or issue a refund.

What do I need to do when I received a different product than what I ordered?

Please contact customer support at support@tecweld.cn.